Toward the Social Business
Coming back from the Social CRM Strategies Seminar, I had time to reorder my thoughts and write down some of the ideas gathered over two days in London. I think I brought back something...
Monthly Archive: November 2010
A social business maturity model
As more companies begin to be interested or in some cases to effectively launch new initiatives for involving customers and employees to improve their business, a possible sequence of cultural, technological, organizational maturity stages...
