Value co-creation putting people at the center
ENTERPRISE 2.0 / SOCIAL BUSINESS / SOCIAL CRM
19 Feb, 2012
L’organizzazione non è più la stessa. Che l’adozione pervasiva dei social media da parte di qualsiasi utilizzatore della rete stia spingendo verso un profondo ripensamento dei processi organizzativi e delle pratiche per relazionarsi con...
ENTERPRISE 2.0 / SOCIAL BUSINESS
8 Feb, 2012
Defining Social Business Analytics – Forget the ROI and reveal the benefits of Enterprise 2.0 (Peter Kim at Dachis, Dr. Alexander Richter at CSCM, Guillaume Guerin at Lecko) How can we measure social activity? At which...
ENTERPRISE 2.0 / SOCIAL BUSINESS
7 Feb, 2012
Keynote Session: Understanding The Social Business Excellence – Rawn Shah (IBM), Y’ves Caseau (Bouygues Telecom) What is behind Social Business? What are the challenges companies are facing? Business at the Speed of Experitise –...
